Contract award · 30 Jul 2025

Amazon Connect Telephony - SBS25-009

NHS North of England Commissioning Support Unit (hosted by NHS England) awarded a contract to Amazon Web Services EMEA SARL, UK Branch for £31,000.

Software & information systemsNorth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£31,000
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date30 Jul 2025
  2. Published1 Aug 2025Published 2 days after the contract date

Description

NHS North of England Care System Support (NECS) has a requirement for a cloud-based telephony provision. The solution must leverage Amazon Connect to deliver a comprehensive, scalable, and reliable telephony service which aligns with the wider CSU platform in-use.

About the supplier

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