Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Supplier
- Capgemini UK Plc
- Value
- £1,417,804
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date13 Aug 2026
- Published19 Aug 2026Published 6 days after the contract date
Description
HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.
About the supplier
Capgemini UK Plc: every public contract they have won, plus their Companies House record (company 00943935).