Contract award · 20 Mar 2025

Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire

Herefordshire Council awarded “for the provision of the Technology Enabled Care Service (TECS) in…” to NRS Healthcare for £2.5m on 20 Mar 2025.

Medical equipment & pharmaceuticalsWest Midlands

Value £2.5m
WinnerNRS Healthcare

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Herefordshire Council · Regional or local authority
Value
£2,500,000
Procedure
Open procedure
Sector
Medical equipment & pharmaceuticals · Medical equipments, pharmaceuticals and personal care products (CPV 33000000)
Timeline
  1. Contract date20 Mar 2025
  2. Published22 Apr 2025Published 33 days after the contract date

Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.\r The Technology Enabled Care Service comprises the following main functions:\r \r 1) Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)\r 2) Delivery and installation\r 3) Collection, cleaning and recycling\r 4) Service, maintenance and repairs\r 5) Storage\r 6) Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre\r \r The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.\r \r The service will co…

About the supplier

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