Contract award · 2 Apr 2025

Lay Advocacy Services

General Medical Council (GMC) awarded “Lay Advocacy Services” to Pohwer for £130k on 2 Apr 2025.

Health & social careNorth West

Value £130k
WinnerPohwer

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
General Medical Council (GMC) · Body governed by public law
Supplier
Pohwer
Value
£130,000
Procedure
Open procedure
Sector
Health & social care · Miscellaneous health services (CPV 85140000)
Timeline
  1. Contract date2 Apr 2025
  2. Published20 Jan 2026Published 293 days after the contract date

Description

The Fitness to Practise Directorate is responsible for considering complaints about doctors Physician Associates (PAs) and Anaesthesia Associations (AAs). Anyone can bring a complaint directly to the GMC, including organisations, registrants, patients and their families.(For the purposes of this document a user of the lay advocacy service will be referred to as an individual.) Although we encourage these complaints to be put in writing, there are times when that is not possible or they experience difficulties putting their complaint in writing. Where this is the case, we require an independent lay advocacy service to assist in taking the complaints verbally. The lay advocacy service will also assist and engage with individuals throughout the investigation process where required. The aims of the service are to: - support individuals with a range of communication needs who may experience difficulties accessing and participating in our fitness to practise processes; - improve the experie…

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