Contract award · 23 Jan 2025

Service Desk Workforce Management Tool

NHS South, Central and West Commissioning Support Unit awarded “Service Desk Workforce Management Tool” to Wavenet Ltd for £78,703 on 23 Jan 2025.

Software & information systemsSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
NHS South, Central and West Commissioning Support Unit · Body governed by public law
Supplier
Wavenet Ltd
Value
£78,702.68
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date23 Jan 2025
  2. Published5 Feb 2025Published 13 days after the contract date

Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the Provision of a Service Desk Workforce Management Tool to Wavenet Limited. This requirement has been procured via Further competition through the Crown Commercial Services (CCS) Framework for Network Services 3: RM6116 Lot 4c: Contact Centre Solutions

About the supplier

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