Contract award · 28 Sep 2026

Corporate Customer Relationship Management (CRM) system

Leicestershire County Council awarded “Corporate Customer Relationship Management (CRM) system” to Granicus-Firmstep Limited for £396k on 28 Sep 2026.

Software & information systemsEast Midlands

Value £396k

Procedure

Procedure as published: Other -.

Key facts

Buyer
Leicestershire County Council · Regional or local authority
Value
£395,562
Procedure
Other -
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date28 Sep 2026
  2. Published13 Oct 2026Published 15 days after the contract date

Description

Procurement of a Corporate Customer Relationship Management (CRM) system to underpin the delivery of services to Leicestershire residents, businesses, partners and internal users. Awarded via CCS G-cloud 14, RM1557.14 framework. The contract term is for 36 months, with the option to extend for a further 12 Months.

About the supplier

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