Contract award · 29 Jul 2026

NDC0097-26 - Complaints Management Platform

North Devon District Council awarded “Complaints Management Platform” to ROL Solutions Ltd for £49,500 on 29 Jul 2026. Awarded without open competition.

No competitionSoftware & information systemsSouth West

Value £49,500
WinnerROL Solutions Ltd SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
North Devon District Council · Regional or local authority
Supplier
ROL Solutions Ltd SME
Value
£49,500
Procedure
Direct award
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date29 Jul 2026
  2. Published7 Aug 2026Published 9 days after the contract date

Description

Complaints Management Platform - GCloud14 Call-Off

About the supplier

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