Contract award · 16 Jan 2026

ITSM Tool 26+

Competition and Markets Authority awarded “ITSM Tool 26+” to ALVAO s.r.o. for £126k on 16 Jan 2026.

Software & information systemsLondon

Value £126k
WinnerALVAO s.r.o.

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Competition and Markets Authority · Ministry or any other national or federal authority, including their regional or local subdivisions
Supplier
ALVAO s.r.o.
Value
£125,900
Procedure
Call-off from a dynamic purchasing system
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Region
London
Timeline
  1. Contract date16 Jan 2026
  2. Published3 Sep 2026Published 230 days after the contract date

Description

Replacement of the IT Service Management platform used by IT, HR and Security teams.

About the supplier

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