Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Post Office · Body governed by public law
- Supplier
- Quinine Design Ltd SME
- Value
- £120,000
- Procedure
- Call-off from a framework agreement
- Sector
- Business services · Design support services (CPV 79933000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date22 Sep 2026
- Published13 Oct 2026Published 21 days after the contract date
Description
Post Office is undertaking a programme to modernise and refresh approximately 9,500 branches by 2030. To support future investment decisions, the business identified a requirement for specialist strategic design consultancy services to define the long-term role and purpose of the Post Office network and develop future branch concepts. The requirement includes development of: • Future network strategy • Customer propositions and journeys • Branch format concepts • Future service opportunities • Design intent documentation • Future success measurement framework The output will provide a strategic blueprint against which future branch, customer experience, technology and operational change programmes can align. Additional information: Values included in this notice are excluding VAT. This award was carried out as a Competitive Call Off from Post Office's own Framework - Branch Assessment and Design & Shop-fit and Signage Framework which commenced 1st July 2024.
About the supplier
Quinine Design Ltd: every public contract they have won, plus their Companies House record (company 06169444).