Contract award · 9 Dec 2025

Cloud Contact Centre Service Platform

United Lincolnshire Teaching Hospitals NHS Trust awarded “Cloud Contact Centre Service Platform” to Amazon Web Services Emea Sarl for £168k on 9 Dec 2025.

Software & information systemsEast Midlands

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
United Lincolnshire Teaching Hospitals NHS Trust · Body governed by public law
Value
£168,000
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date9 Dec 2025
  2. Published7 Jan 2026Published 29 days after the contract date

Description

Cloud Contact Centre Service Platform to support establishment of Intelligent Patient Hub. Via CCS G-cloud 14

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