Contract award · 19 Oct 2025

Windows 11 Remote Support Tool

South Yorkshire Police awarded “Windows 11 Remote Support Tool” to Phoenix Software Limited for £105k on 19 Oct 2025.

Software & information systemsYorkshire and the Humber

Value £105k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
South Yorkshire Police · Regional or local authority
Value
£105,201.27
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date19 Oct 2025
  2. Published15 Oct 2025Published 4 days before the contract date

Description

Microsoft are no longer providing security updates for the Windows 10 operating system after the 15th October 2025, to ensure the Collaborated Forces have a secure and compliant Windows Estate and all desktop equipment will be upgraded to Windows 11. The current support tools used to support Windows 10 will not work with the Windows 11 so an alternative software package is required.

About the supplier

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