Who Won It

Contract award · 30 Jun 2026

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

Hull City Council awarded “Provision of Govmetrix CX customer feedback and citizen experience…” to ROL Solutions Ltd t/a GovMetric CX for £53,997.

No competitionIT servicesYorkshire and the Humber

BuyerHull City Council
Value £53,997
WinnerROL Solutions Ltd t/a GovMetric CX

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Buyer
Hull City Council · Regional or local authority
Supplier
ROL Solutions Ltd t/a GovMetric CX
Value
£53,997
Procedure
Direct award
Sector
IT services · Software supply services (CPV 72268000)
Region
Yorkshire and the Humber
Official notice
View on Contracts Finder
Timeline
  1. Contract date30 Jun 2026
  2. Published30 Jun 2026Published the same day

Description

Company number: 03731519

About the supplier

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