Contract award · 19 Dec 2024

Tracing Partner Services

Student Loans Company Limited awarded “Tracing Partner Services” to Experian (UK) Holdings 2006 Limited for £365k on 19 Dec 2024.

IT servicesNorth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Student Loans Company Limited · Body governed by public law
Value
£364,500
Procedure
Call-off from a framework agreement
Sector
IT services · Data services (CPV 72300000)
Timeline
  1. Contract date19 Dec 2024
  2. Published16 Jan 2025Published 28 days after the contract date

Description

The Customer Operations Directorate were seeking to appoint a supplier to provide a range of tracing services to trace/validate contact details of SLC customers. The supplier would be expected to carry out: - Customer Address Tracing and Validation within the UK - Customer Contact Telephone Number Tracing and Validation within the UK - Customer e-mail address tracing Ongoing support will be required to validate that files have been received and confirm quantities.

About the supplier

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