Contract award · 23 May 2025

Contact Center Telephony Support

Hampshire County Council awarded “Contact Center Telephony Support” to GCI Network Solutions Limited for £1.5m on 23 May 2025.

IT servicesSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Hampshire County Council · Regional or local authority
Value
£1,500,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date23 May 2025
  2. Published11 Jun 2025Published 19 days after the contract date

Description

This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.

About the supplier

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