Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Herefordshire Council · Regional or local authority
- Supplier
- Careium UK Limited
- Value
- £90,960
- Procedure
- Open procedure
- Sector
- Business services · Telephone-answering services (CPV 79510000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date1 Apr 2025
- Published2 Apr 2025Published 1 day after the contract date
Description
Herefordshire Council is seeking to appoint a supplier to deliver the emergency out of hours telephone answering service, including evenings, weekends and bank holidays.\r The council operate an emergency out of hours telephone service for members of the public, covering a number of different council areas, such as environmental health and trading standards, highways, homelessness and adult social care. \r The service will commence on 31 March 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to 24 months, subject to further internal governance, budget approval and satisfactory Supplier performance.\r Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity. To register with Proco…
About the supplier
Careium UK Limited: every public contract they have won, plus their Companies House record (company 04133585).