Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Middlesbrough Council · Regional or local authority
- Supplier
- Computer Application Services Limited SME
- Value
- £33,250
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- North East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date8 Oct 2024
- Published21 Jan 2025Published 105 days after the contract date
Description
complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included.
About the supplier
Computer Application Services Limited: every public contract they have won, plus their Companies House record (company SC102278).