Contract award · 8 Nov 2022

Registrant Emotional Support Helpline

Nursing And Midwifery Council awarded “Registrant Emotional Support Helpline” to CNLR Horizons Limited for £84,035. Awarded without open competition.

No competitionIT servicesLondon

Value £84,035

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Value
£84,035
Procedure
Competitive quotation (below threshold)
Sector
IT services · Helpdesk and support services (CPV 72253000)
Region
London
Timeline
  1. Contract date8 Nov 2022
  2. Published27 Jan 2026Published 1176 days after the contract date

Description

To provide an easily accessible telephone support line where Registrants, involved in our FtP process, can seek independent support, help and advice. The proposed service should be able to answer calls promptly and be available 24 hours a day, 365 days a year, as required by the NMC and/or client demand. The model of service delivery should allow for scaling up or down to meet the needs of clients.

About the supplier

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