Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- The Insolvency Service · Body governed by public law
- Supplier
- Smartsourcing Limited SME
- Value
- £300,000
- Procedure
- Call-off from a framework agreement
- Sector
- Business services · Recruitment services (CPV 79600000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date21 Nov 2025
- Published2 Dec 2025Published 11 days after the contract date
Description
The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.
About the supplier
Smartsourcing Limited: every public contract they have won, plus their Companies House record (company 04359421).