Contract award · 24 Jul 2025

Microsoft Enhanced Support

University of East Anglia awarded “Microsoft Enhanced Support” to Bluesource for £167k on 24 Jul 2025.

Software & information systemsEast of England

Value £167k
WinnerBluesource SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
University of East Anglia · University
Supplier
Bluesource SME
Value
£166,517.06
Procedure
Call-off from a framework agreement
Sector
Software & information systems · License management software package (CPV 48218000)
Timeline
  1. Contract date24 Jul 2025
  2. Published30 Jul 2025Published 6 days after the contract date

Description

To provide enhanced support for Microsoft services to replace current Microsoft Unified Support agreement. The service offers inclusive hours to deliver ad-hoc proactive engagements throughout the contract such as root cause analysis, roadmap workshops and remediation activities.

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