Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Student Loans Company Limited · Body governed by public law
- Supplier
- Softcat PLC
- Value
- £5,532,977.10
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Communication software package (CPV 48510000)
- Region
- Scotland
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date28 Apr 2026
- Published7 Jul 2026Published 70 days after the contract date
Description
SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
About the supplier
Softcat PLC: every public contract they have won, plus their Companies House record (company 02174990).