Contract award · 27 Jun 2024

Locomotion Exit Surveys 2024-27 - AWARD

Science Museum Group awarded “Locomotion Exit Surveys 2024-27 - AWARD” to Spirul Ltd for £32,130 on 27 Jun 2024.

Business servicesLondon

Value £32,130
WinnerSpirul Ltd

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Science Museum Group · Body governed by public law
Supplier
Spirul Ltd
Value
£32,130
Procedure
Open procedure
Sector
Business services · Market research services (CPV 79310000)
Region
London
Timeline
  1. Contract date27 Jun 2024
  2. Published23 Sep 2025Published 453 days after the contract date

Description

The Science Museum Group is committed to visitor consultation, the backbone of which is the regular visitor feedback gathered from a cross-section of visitors to each of our sites. Before the coronavirus outbreak, this was conducted at each site via exit interviews conducted face-to-face at each site. The move to online ticketing meant that this regular visitor consultation has been conducted via a post-visit survey emailed to visitors at four out of our five sites, and this will continue to be the case for 2024/25. The exception is at our Locomotion museum near Shildon, where we currently gather 150 interviews per month through face-to-face interviews conducted on site over around ten days a month.

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