Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Sandwell Metropolitan Borough Council · Regional or local authority
- Supplier
- Sera Neon Ltd SME
- Value
- £794,300
- Procedure
- Restricted procedure
- Sector
- IT services · Information systems or technology strategic review and planning services (CPV 72222000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date1 Dec 2025
- Published2 Dec 2025Published 1 day after the contract date
Description
Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025
About the supplier
Sera Neon Ltd: every public contract they have won, plus their Companies House record (company 07415035).