Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Southend-on-sea Borough Council · Regional or local authority
- Supplier
- Ideagen Technology Limited
- Value
- £77,250
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Project management software package (CPV 48331000)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date16 Apr 2026
- Published12 May 2026Published 26 days after the contract date
Description
Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions: • performance management • risk management • internal audit • reporting • dashboards • manage and monitor information. • case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries) The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives. Technical support and system maintenance will be covered by the budget stated in this contract. The council's current system has over 150 users. This includes 'super users' who require a higher level of training than standard users. They will provide basic training to other users so they can access the items they need. The Policy and Performance Team will act as the council's internal supp…
About the supplier
Ideagen Technology Limited: every public contract they have won, plus their Companies House record (company 05676559).