Contract award · 18 Jul 2025

Metering and Billing Services (Housing Communal Areas)

Birmingham City Council awarded “Metering and Billing Services (Housing Communal Areas)” to Sycous Limited for £1.6m on 18 Jul 2025.

Repair & maintenanceWest Midlands

Value £1.6m
WinnerSycous Limited SME

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Birmingham City Council · Regional or local authority
Supplier
Sycous Limited SME
Value
£1,604,000
Procedure
Open procedure (above threshold)
Sector
Repair & maintenance · Repair and maintenance services of gas meters (CPV 50411200)
Timeline
  1. Contract date18 Jul 2025
  2. Published26 Jan 2026Published 192 days after the contract date

Description

A requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties. The new heat network metering solution includes the following equipment: • Heat Meter • Payment Meter • In Home Display • Pre-payment Valve The new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money • Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

About the supplier

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