Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Supplier
- Softcat PLC
- Value
- £23,350
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- North West
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date27 Feb 2026
- Published10 Mar 2026Published 11 days after the contract date
Description
The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.
About the supplier
Softcat PLC: every public contract they have won, plus their Companies House record (company 02174990).