Contract award · 31 Jan 2025

National Cancer Patient Experience Survey 2025-2029

NHS England awarded “National Cancer Patient Experience Survey 2025-2029” to Picker Institute Europe for £3.05m on 31 Jan 2025.

Business servicesYorkshire and the Humber

BuyerNHS England
Value £3.05m

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
NHS England · Body governed by public law
Value
£3,050,190
Procedure
Open procedure (above threshold)
Sector
Business services · Survey services (CPV 79311000)
Timeline
  1. Contract date31 Jan 2025
  2. Published31 Jan 2025Published the same day

Description

The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce."

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

Date Contract Supplier Value
31 Jan 2025 Picker Institute Europe SME £3.05m

More from NHS England

All contracts

More won by Picker Institute Europe

All contracts

Recent business services contracts

Sector overview