Contract award · 28 Jul 2026

CRM hosted software

Taunton Town Council awarded “CRM hosted software” to Abavus Limited for £38,000 on 28 Jul 2026.

Software & information systemsSouth West

Value £38,000
WinnerAbavus Limited

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Value
£38,000
Procedure
Open procedure
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date28 Jul 2026
  2. Published28 Jul 2026Published the same day

Description

Purpose and Scope This specification sets out Taunton Town Council's requirements for a hosted CRM, asset management, and mobile working system for Council services. The requirements are expressed in functional and outcome-based terms. Suppliers should explain how their proposed solution meets, partially meets, exceeds, or does not meet each requirement, and should provide evidence from comparable local authority implementations where relevant. The initial contract term is one year, with optional annual renewal by the Town Council. The estimated value of the contract is less than GBP 20,000 including setup costs for the first year, Total possible contract available for four years at 30,000 GBP. The required system will support Council assets and services across Taunton. Current asset categories include Bins, Buildings and Structures, Defibrillators, Footpaths, Noticeboards, Parks and Play Areas, Signs, Speed Indicator Devices, Toilets, Trees, and further configurable categories. Detai…

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