Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- O F W A T
- Supplier
- Phoenix Software Limited SME
- Value
- £95,390.95
- Procedure
- Competitive quotation (below threshold)
- Sector
- IT services · Information technology services (CPV 72222300)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date5 Dec 2025
- Published28 Jan 2026Published 54 days after the contract date
Description
Ofwat currently operates an internal Security Operations Centre (SOC) within its security team, responsible for monitoring the organisation's SIEM (Security Incident and Event Management) platform. The internal SOC operates during business hours Monday to Friday 9-5pm. To strengthen resilience and deliver comprehensive round-the-clock coverage, enabling full 24/7 security operations, Ofwat now requires a Managed external SIEM and SOC capability to deliver threat detection, analysis, and incident response. This service will operate as an extension of Ofwat's internal security team, offering advanced analytics, threat intelligence, and compliance reporting.
About the supplier
Phoenix Software Limited: every public contract they have won, plus their Companies House record (company 02548628).