Contract award · 19 Feb 2026

Services for replacing ISDN lines with a SIP solution

York and North Yorkshire Combined Authority acting as Fire and Rescue Authority. awarded a contract to NEC Software Solutions UK Limited for £36,169…

No competitionSoftware & information systemsYorkshire and the Humber

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Value
£36,168.54
Procedure
Single tender action (below threshold)
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date19 Feb 2026
  2. Published8 Apr 2026Published 48 days after the contract date

Description

NEC is delivering SIP-based communications including voice gateway, enterprise-grade switching platform and resilient support components. The new SIP infrastructure will replace the legacy NEC ISDN components with the SIP infrastructure. The SIP hardware underpins the Integrated Communications Control System (ICCS), mission-critical platform used by NYFRS. This NEC setup is tailored to support 999 call handling, ensuring resilience, security, and compliance STA has been recommended based on the justification that this is the sole supplier due to continuity and compatibility with the existing system.

About the supplier

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