Contract award · 5 Aug 2026

2026-027 Non-Domestic Consumer Research

Ofgem awarded “2026-027 Non-Domestic Consumer Research” to Iff Research Ltd for £658k on 5 Aug 2026.

Research & developmentLondon

BuyerOfgem
Value £658k
WinnerIff Research Ltd SME

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Ofgem · Body governed by public law
Supplier
Iff Research Ltd SME
Value
£657,676.57
Procedure
Open procedure
Sector
Research & development · Research and development services and related consultancy services (CPV 73000000)
Region
London
Timeline
  1. Contract date5 Aug 2026
  2. Published14 Sep 2026Published 40 days after the contract date

Description

Ofgem requires a supplier to conduct the tracking of non-domestic consumers' experiences with the energy market now including heat networks, and to assess results across key sub-groups. The primary aim of the project is to track business experiences in the non-domestic energy market over time and build on the existing four years of data. For businesses on heat networks, this would be the first time their experience is being measured quantitatively.

About the supplier

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