Who Won It

Contract award · 19 Mar 2025

Provision of a SaaS based ITSM solution to MLCSU.

NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England) awarded a contract to Sunrise Software Solutions for £244k.

Software & information systemsWest Midlands

BuyerNHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England)
Value £244k
WinnerSunrise Software Solutions

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Buyer
NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England)
Supplier
Sunrise Software Solutions
Value
£244,054
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Project management software package (CPV 48331000)
Region
West Midlands
Official notice
View on Contracts Finder
Timeline
  1. Contract date19 Mar 2025
  2. Published15 May 2025Published 57 days after the contract date

Description

Sunrise IT Service Management (ITSM) is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across all your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).

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