Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Bolton Council · Regional or local authority
- Value
- £85,320
- Procedure
- Open procedure
- Sector
- Printed matter · Tickets (CPV 22459000)
- Region
- North West
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date3 Apr 2025
- Published2 May 2025Published 29 days after the contract date
Description
The Borough Council of Bolton ("the Authority") is prepared to receive tenders for The Albert Halls Box Office & Ticketing Contract, which will be subject to the information, specification and tender package enclosed. TAH (The Albert Halls) is looking to appoint a provider for the supply of a ticketing solution for the administration of ticket sales and to provide a customer relationship management (CRM) solution. TAH (The Albert Halls) is looking to appoint a provider for the supply of a fully managed system covering sales, customer care, and CRM. This must include direct management of a purchasing application and ticket sales, technical support, marketing support, customer relationship management (CRM) support, secure dispatch of physical tickets, and customer service support through a contact centre. The term of the Contract will be for two (2) years with the option of up to two (2) twelve (12) month extensions available. It is intended for the Contract to commence on 1 April 2025.
About the supplier
The Lowry Centre Ltd trading as Quaytickets: every public contract they have won.