Contract award · 22 Jan 2025

Customer Data Analytics Services

Student Loans Company Limited awarded “Customer Data Analytics Services” to Progressive Partnership Limited for £306k on 22 Jan 2025.

Business servicesScotland

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Student Loans Company Limited · Body governed by public law
Value
£306,290.64
Procedure
Call-off from a framework agreement
Sector
Business services · Customer satisfaction survey (CPV 79342311)
Region
Scotland
Timeline
  1. Contract date22 Jan 2025
  2. Published25 Mar 2025Published 62 days after the contract date

Description

satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT. Also to identify pain points to assist with continuous improvement of the customer experience at SLC.

About the supplier

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