Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- National Highways Limited · National or federal agency/office
- Supplier
- Ipsos MORI UK Limited
- Value
- £990,000
- Procedure
- Call-off from a framework agreement
- Sector
- Research & development · Research services (CPV 73110000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date23 Apr 2026
- Published23 Apr 2026Published the same day
Description
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making. The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.
About the supplier
Ipsos MORI UK Limited: every public contract they have won, plus their Companies House record (company 01640855).