Contract award · 26 Feb 2026

GB-Liverpool: EM152 - Replacement of Service Management System

Liverpool School of Tropical Medicine awarded “GB-Liverpool: EM152 - Replacement of Service Management System” to iService Solutions Ltd for £1.

Software & information systemsNorth West

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Liverpool School of Tropical Medicine · Body governed by public law
Value
£1
Procedure
Open procedure
Sector
Software & information systems · Information systems (CPV 48810000)
Timeline
  1. Contract date26 Feb 2026
  2. Published5 Mar 2026Published 7 days after the contract date

Description

LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving requirements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the supplier

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