Contract award · 5 Sep 2025

Provision of a Cloud Based Contact Centre Solution

Leicestershire County Council awarded “Provision of a Cloud Based Contact Centre Solution” to Specialist Computer Centres PLC for £2.06m on 5 Sep 2025.

Electrical equipment & lightingEast Midlands

Procedure

Procedure as published: Other -.

Key facts

Buyer
Leicestershire County Council · Regional or local authority
Value
£2,056,225.20
Procedure
Other -
Sector
Electrical equipment & lighting · Electrical machinery, apparatus, equipment and consumables; lighting (CPV 31000000)
Timeline
  1. Contract date5 Sep 2025
  2. Published10 Sep 2025Published 5 days after the contract date

Description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

About the supplier

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