Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Supplier
- M E L Research Ltd SME
- Value
- £108,284
- Procedure
- Open procedure (below threshold)
- Sector
- Business services · Survey services (CPV 79311000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date13 Mar 2025
- Published13 Mar 2025Published the same day
Description
The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.
About the supplier
M E L Research Ltd: every public contract they have won, plus their Companies House record (company 03000946).