Contract award · 1 Jul 2026

Provision of Recruitment of Participants for Research for DVLA

DVLA - Driver & Vehicle Licensing Agency awarded “Provision of Recruitment of Participants for Research for DVLA” to Criteria Fieldwork LTD for £120k.

Business servicesWales

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£119,925
Procedure
Call-off from a framework agreement
Sector
Business services · Market research services (CPV 79310000)
Region
Wales
Timeline
  1. Contract date1 Jul 2026
  2. Published8 Jul 2026Published 7 days after the contract date

Description

DVLA's UX Research and Design Unit require the services of a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards. The Buyer may extend the Contract for a period of 12 months.

About the supplier

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