Contract award · 19 Dec 2025

Understanding Acas Helpline Caller Behaviour

UK Shared Business Services Limited awarded “Understanding Acas Helpline Caller Behaviour” to Behavioural Insights Ltd for £68,381 on 19 Dec 2025.

Research & developmentSouth West

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
UK Shared Business Services Limited · Body governed by public law
Value
£68,381.25
Procedure
Call-off from a dynamic purchasing system
Sector
Research & development · Research consultancy services (CPV 73210000)
Timeline
  1. Contract date19 Dec 2025
  2. Published22 Dec 2025Published 3 days after the contract date

Description

****This is an Award Notice, Not a Call for Competition**** Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour

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