Procedure
Procedure as published: Other -.
Key facts
- Buyer
- Shropshire Council · Regional or local authority
- Supplier
- Tunstall Healthcare (UK) Ltd
- Value
- £240,000
- Procedure
- Other -
- Sector
- Health & social care · Health and social work services (CPV 85000000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date13 Nov 2024
- Published20 Dec 2024Published 37 days after the contract date
Description
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including liaising with the Customer as required • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: • Installation, deinstallation, fault management of equipment and peripherals • Call monitoring • Disaster recovery • Reprogramming (where required) • Reporting • Review and development of continuous improvement activities
About the supplier
Tunstall Healthcare (UK) Ltd: every public contract they have won, plus their Companies House record (company 01332249).