Contract award · 26 May 2026

User Centred Design Support for Cyber Improvement Programme 2026/27

NHS England awarded “User Centred Design Support for Cyber Improvement Programme 2026/27” to Hippo Digital Ltd for £2m on 26 May 2026.

Research & developmentYorkshire and the Humber

BuyerNHS England
Value £2m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
NHS England · Body governed by public law
Value
£2,000,000
Procedure
Call-off from a framework agreement
Sector
Research & development · Design and execution of research and development (CPV 73300000)
Timeline
  1. Contract date26 May 2026
  2. Published3 Jun 2026Published 8 days after the contract date

Description

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes. Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.

About the supplier

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