Contract award · 27 Feb 2020

Goto Assist Remote Support

Isle of Wight Council awarded “Goto Assist Remote Support” to Phoenix Limited for £53,916 on 27 Feb 2020. Awarded without open competition.

No competitionSoftware & information systemsSouth East

Value £53,916
WinnerPhoenix Limited SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Isle of Wight Council · Regional or local authority
Supplier
Phoenix Limited SME
Value
£53,915.52
Procedure
Direct award
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date27 Feb 2020
  2. Published25 Mar 2025Published 1853 days after the contract date

Description

Enables ICT staff to access and control remote computers and other internet-connected devices in order to provide technical support as an alternative and backup method to the primary toolset. Additional information: Value set out describes the whole life cost from 28 February 2020 until 02 March 2025 (£25,421.34) informally and then 03 March 2025 - 02 March 2028 (£28,494.18) Non Compliance approved internally. Whole life cost £53,915.52.

About the supplier

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