Contract award · 23 Feb 2026

Customer Engagement Strategy

The Pensions Regulator awarded “Customer Engagement Strategy” to Actica Consulting Limited for £11,000 on 23 Feb 2026.

IT servicesSouth East

Value £11,000

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
The Pensions Regulator · Arms Length Public Body
Value
£11,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date23 Feb 2026
  2. Published10 Mar 2026Published 15 days after the contract date

Description

External expertise to develop a coherent and integrated Customer Engagement strategy that builds on our existing corporate strategy, is based on a holistic view of customer needs and sets out a roadmap for a customer engagement strategy for the next 1,3 and 5 years.

About the supplier

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