Contract award · 1 Apr 2026

Lifeline - Alarm Receiving Centre (ARC)

Somerset Council awarded “Lifeline - Alarm Receiving Centre (ARC)” to Appello Smart Living Solutions Limited for £312k on 1 Apr 2026.

Security, fire & defence equipmentSouth West

Value across 2 lots £312k

Procedure

Procedure as published: Not specified.

Key facts

Buyer
Somerset Council · Regional or local authority
Value
£312,296 across 2 lots
Procedure
Not specified
Sector
Security, fire & defence equipment · Emergency and security equipment (CPV 35100000)
Timeline
  1. Contract date1 Apr 2026
  2. Published1 Apr 2026Published the same day

Description

Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset

Lots in this award

LotSupplierValue
Lifeline - Alarm Receiving Centre (ARC)Appello Smart Living Solutions Limited—
Lifeline - Alarm Receiving Centre (ARC)Appello Smart Living Solutions Limited£312k

About the supplier

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