Procedure
Procedure as published: Other - GCloud 13 (RM1557.13).
Key facts
- Buyer
- CPS · Ministry or any other national or federal authority, including their regional or local subdivisions
- Value
- £75,000
- Procedure
- Other - GCloud 13 (RM1557.13)
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date7 Nov 2024
- Published13 Dec 2024Published 36 days after the contract date
Description
The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.
About the supplier
Brightwire Technology services limited: every public contract they have won, plus their Companies House record (company SC301621).