Contract award · 2 Jun 2025

Norfolk and Suffolk Victim Care Service

The Police and Crime Commissioner for Suffolk awarded “Norfolk and Suffolk Victim Care Service” to Catch22 for £2.65m on 2 Jun 2025.

Health & social careEast of England

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Supplier
Catch22
Value
£2,650,000
Procedure
Open procedure (above threshold)
Sector
Health & social care · Health and social work services (CPV 85000000)
Timeline
  1. Contract date2 Jun 2025
  2. Published15 Aug 2025Published 74 days after the contract date

Description

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

About the supplier

  • Catch22: every public contract they have won.

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