Contract award · 29 May 2026

Microsoft Unified Support (only available from Microsoft)

National Energy System Operator Limited awarded “Microsoft Unified Support (only available from Microsoft)” to Microsoft limited for £1.08m on 29 May 2026.

IT servicesSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
National Energy System Operator Limited · Body governed by public law
Value
£1,081,378.34
Procedure
Call-off from a framework agreement
Sector
IT services · System and support services (CPV 72250000)
Timeline
  1. Contract date29 May 2026
  2. Published25 Jun 2026Published 27 days after the contract date

Description

National Energy System Operator (NESO) has awarded a call-off contract under the CCS G-Cloud 14 Framework (RM1557.14) for the provision of Microsoft Unified Support services. The contract provides technical support, proactive advisory services, service management, and escalation support for NESO's Microsoft technology estate, helping to ensure the continued availability, security, and performance of critical business systems.

About the supplier

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