Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Department for Work and Pensions · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- Netpremacy Limited SME
- Value
- £263,685.28
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- North West
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date1 Apr 2026
- Published10 Apr 2026Published 9 days after the contract date
Description
We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.
About the supplier
Netpremacy Limited: every public contract they have won, plus their Companies House record (company 04050972).