Contract award · 8 Oct 2024

Customer Satisfaction Research

Security Industry Authority awarded “Customer Satisfaction Research” to BMG Research for £116k on 8 Oct 2024.

Business servicesLondon

Value £116k
WinnerBMG Research SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Security Industry Authority · Body governed by public law
Supplier
BMG Research SME
Value
£115,920
Procedure
Call-off from a dynamic purchasing system
Sector
Business services · Market research services (CPV 79310000)
Region
London
Timeline
  1. Contract date8 Oct 2024
  2. Published25 Aug 2026Published 686 days after the contract date

Description

This project is to appoint a supplier who can deliver customer and user research in order to measure satisfaction levels and evaluate the experience of individuals applying for an SIA licence.

About the supplier

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