Contract award · 15 Aug 2022

NHS App

NHS Digital awarded “NHS App” to IBM United Kingdom Limited for £52.4m on 15 Aug 2022.

IT servicesYorkshire and the Humber

BuyerNHS Digital
Value £52.4m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£52,400,000
Procedure
Call-off from a framework agreement
Sector
IT services · Software maintenance and repair services (CPV 72267000)
Timeline
  1. Contract date15 Aug 2022
  2. Published10 Feb 2025Published 910 days after the contract date

Description

The NHS App was announced by the Secretary of State for Health at Expo 2017. It was launched in January 2019 and provides a simple and secure way for people to access a range of NHS services on their mobile device or computer. The NHS App is currently available for download in both the Apple and Google Play stores and is also available to access from a browser via a desktop or laptop computer. The NHS's Long-Term Plan objectives state that the NHS App will create a standard online way for people to access the NHS and that the app will work seamlessly with other services at national and local levels and, where appropriate, be integrated into patient pathways. The NHS App seeks to empower patients by giving them access to core NHS transaction services and visibility of their records. The initial term for the Call-Off Contract value is 48 months , Initial Value of £52.4M with an option to extend for a further 12 months Update: Initial value of the call-off contract uplifted by £26.2m ex-…

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

Date Contract Supplier Value
15 Aug 2022 IBM United Kingdom Limited £52.4m
15 Aug 2022 IBM United Kingdom Limited £65.5m

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